Bill Sitler Recording Service

Oktava Professional Microphones
   

Warranty

BSRS warranties all of its Oktava microphones to be free of defects for a period of one year from the date of purchase. If you disassemble or modify your microphone your normal warranty is void, even if you use a BSRS kit.

Returns

If you are not completely satisfied with any product, return it for a refund of the product purchase price or exchange of your choice minus a 15% restocking fee.

BSRS only accepts returns made within the first 15 days from shipment.

Should you find it necessary to return any merchandise, it must be shipped within this 15-day guarantee period. Please email for a Return Authorization Number. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse. You will be issued a credit for purchase price minus the 15% restocking fee. Refunds are made for product value only, excluding shipping and handling charges.

Unless instructed otherwise, send your return to:

Bill Sitler Recording Service
165 City View Road
Westfield, MA 01085

Limitation of Liability

OKTAVA AND BSRS DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. OKTAVA AND BSRS WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, OKTAVA USA AND BSRS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.